FORScan forum

Hi, I have a F150 - the engine does not start: power is ok, starter not cranking.
I have tried to run diagnostics using Forscan: there are no DTC stored.
I am unable to run 'PCM: Key On Engine Off test' from Forscan. The application crashes with message:
'The vehicle conditions are incorrect ...

Всем добрый день,
Ford F150 2012 года, двигатель не запускается - не включается стартер.
когда запускаю PCM - Key On Engine Off тест, получаю ошибку:
The vehicle conditions are incorrect, contact developers.

Кто то сталкивался?
спасибо!