FORScan forum

I bricked my TCM attempting a firmware update and locked it up. Fellas with Forscan gave me a fix but I wanted to share for other peeps that may do what I did.
I decided I wanted to update the firmware on the TCM in my '18 Raptor to try and iron out some weird shit that the 10R80 transmission does. I had an OBDLink-EX adapter that I had used many times on my truck, but when I attempted to update the firmware on the TCM it faulted halfway through killing the update. Once I realized the adapter was shit, I figured I would try an ELM-327 I have to use Melcodiag on my Ducati. Adapter was slower, but ran all functions normally except when I tried to update the firmware on the TCM with it. The data packets are too large and the adapter faulted. This put me in a pickle because my truck was dead, so I tried different settings/configurations to try and get a successful update, including a profile delete. Once the profile was deleted I couldn't talk to the TCM at all. Thought I was screwed and would have to get a new one from Ford, since everywhere I read stated as such. Emailed Forscan and they were able to rebuild my original profile from the logs, which I loaded and used to communicate and update the firmware on the TCM using a NEW OBDLink-Ex adapter I got from Amazon. Also updated the BCM and PCM with no issues. Truck was down a couple days, but the fellas at Forscan F'ing kick ass! Couldn't thank them enough for a fix.

I did exactly the same thing with my PAM on my MK3.5 Focus.
Tried updating it with my ELM327 but it failed, then I stupidly deleted the profile.
The Forscan guys have given me the same level of support, they really are amazing and non judgemental when you "eff-up".

I was interested to read about your trouble using an EX, was it fake or just faulty?
I have ordered an EX from scantool, still waiting for it to arrive to fix my PAM

I think I read somewhere to delete the profile...definitely not the route to go!
The Ex adapter I had was real, from Amazon and it worked great for 9 months. Not sure what happened to make it crap out, now my laptop won't even notice it when I plug it in. I can't say anything too bad because I got another one for free, but it did screw things up for a few days! Best of luck to you, I'm sure you won't have any issues now!