Recall of vLinker FS USB from the list of recommended adapters

Discussion about adapters and connections - usage, problems, solutions
Vgatemall
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by Vgatemall »

The vLInker FS USB has been added as a recommended adapter in https://forscan.org/download.html.
miles5600
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by miles5600 »

for the people with an ARM based laptop you have to download a different driver for it to work.

https://ftdichip.com/drivers/d2xx-drivers/
infor69
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by infor69 »

Anyone that bought the cable from aliexpress get the free replacement? I contacted by aliexpress and no answer yet. By website chat (WhatsApp) vgate tell me to contact the seller. They say that dont have any store on AliExpress
oldtinfords
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by oldtinfords »

infor69 wrote: Tue Sep 02, 2025 2:31 pm Anyone that bought the cable from aliexpress get the free replacement? I contacted by aliexpress and no answer yet. By website chat (WhatsApp) vgate tell me to contact the seller. They say that dont have any store on AliExpress
Sounds like you bought from dodgy seller or it's a clone device.
infor69
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by infor69 »

oldtinfords wrote: Tue Sep 02, 2025 7:26 pm
infor69 wrote: Tue Sep 02, 2025 2:31 pm Anyone that bought the cable from aliexpress get the free replacement? I contacted by aliexpress and no answer yet. By website chat (WhatsApp) vgate tell me to contact the seller. They say that dont have any store on AliExpress
Sounds like you bought from dodgy seller or it's a clone device.
I bought from the link to aliexpress on forscan page
oldtinfords
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by oldtinfords »

infor69 wrote: Tue Sep 02, 2025 11:26 pm
oldtinfords wrote: Tue Sep 02, 2025 7:26 pm
infor69 wrote: Tue Sep 02, 2025 2:31 pm Anyone that bought the cable from aliexpress get the free replacement? I contacted by aliexpress and no answer yet. By website chat (WhatsApp) vgate tell me to contact the seller. They say that dont have any store on AliExpress
Sounds like you bought from dodgy seller or it's a clone device.
I bought from the link to aliexpress on forscan page
FORScan don't sell the devices, so they are correct in saying that you need to take it up with the seller. If you have tried multiple times to contact the seller via their recommended methods & they don't respond, provide evidence of ell the times & which seller it is & they may remove the link from their website.
Vgatemall
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by Vgatemall »

We are the manufacturer of Vgate and apologize for any inconvenience caused. AliExpress is a store we represent, and their handling and resolution of issues may not be professional. Please contact us via our website www.vgatemall.com or email us at support@vgate.com.cn.
infor69
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by infor69 »

Vgatemall wrote: Wed Sep 03, 2025 7:12 am We are the manufacturer of Vgate and apologize for any inconvenience caused. AliExpress is a store we represent, and their handling and resolution of issues may not be professional. Please contact us via our website www.vgatemall.com or email us at support@vgate.com.cn.
I contacted you via whatsapp that is on your site (www.vgatemall.com) and the answer was that
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boosted_diesel
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by boosted_diesel »

infor69 wrote: Wed Sep 03, 2025 10:18 am
Vgatemall wrote: Wed Sep 03, 2025 7:12 am We are the manufacturer of Vgate and apologize for any inconvenience caused. AliExpress is a store we represent, and their handling and resolution of issues may not be professional. Please contact us via our website www.vgatemall.com or email us at support@vgate.com.cn.
I contacted you via whatsapp that is on your site (www.vgatemall.com) and the answer was that
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Use the contact method they offer above. They have helped out everyone else here. I suspect who you got through to wasnt these guys.
Vgatemall
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Re: Recall of vLinker FS USB from the list of recommended adapters

Post by Vgatemall »

infor69 wrote: Wed Sep 03, 2025 10:18 am
Vgatemall wrote: Wed Sep 03, 2025 7:12 am We are the manufacturer of Vgate and apologize for any inconvenience caused. AliExpress is a store we represent, and their handling and resolution of issues may not be professional. Please contact us via our website www.vgatemall.com or email us at support@vgate.com.cn.
I contacted you via whatsapp that is on your site (www.vgatemall.com) and the answer was that
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Please send your order number and purchase link to support@vgate.com.cn. We will notify the agent to follow up on your order.
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