APIM Module Firmware Update option missing

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Srooney1989
Posts: 4
Joined: Tue May 14, 2019 4:13 pm
Vehicle: F150, 5.0 coyote, 2015

APIM Module Firmware Update option missing

Post by Srooney1989 »

using 2.4.6 beta with paid license. using ODBDLink EX with newest firmware and newest chip firmware. APIM showing in ForScan. APIM is a MY18.I attempted to update my Sync 3.3 build to newest 3.4 build by usb and upon initial restart I now have a black screen. I am not sure why there is no APIM Module Firmware Update option in ForScan. Any help would be appreciated.
FORScan
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Re: APIM Module Firmware Update option missing

Post by FORScan »

In case of something goes wrong and you get module bricked, you have to connect to the car using the vehicle profile that was created before you updated the module. If you removed the profile or didn't create it, please contact Support Team and provide your debug information, so we could recover the vehicle profile for you.
Srooney1989
Posts: 4
Joined: Tue May 14, 2019 4:13 pm
Vehicle: F150, 5.0 coyote, 2015

Re: APIM Module Firmware Update option missing

Post by Srooney1989 »

I tried connecting to vehicle with new profile as well as original profile neither has the option to update firmware for the APIM.
Srooney1989
Posts: 4
Joined: Tue May 14, 2019 4:13 pm
Vehicle: F150, 5.0 coyote, 2015

Re: APIM Module Firmware Update option missing

Post by Srooney1989 »

If I was not using 2.4.6 at the time of the brickening, but was using 2.3.x, could that be why it is not showing the option? and this sucker is permabricked? I already have a new APIM in the mail I just wanted to try to revive this one.
Srooney1989
Posts: 4
Joined: Tue May 14, 2019 4:13 pm
Vehicle: F150, 5.0 coyote, 2015

Re: APIM Module Firmware Update option missing

Post by Srooney1989 »

well thanks for the help forscan forum...
support_team
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Joined: Wed Feb 08, 2023 6:53 am
Vehicle: Support and moderation team

Re: APIM Module Firmware Update option missing

Post by support_team »

Srooney1989 wrote: Thu Apr 13, 2023 6:20 pm well thanks for the help forscan forum...
Please contact the technical support by email, as we recommended to you.
FORScan wrote: Mon Apr 10, 2023 6:26 am In case of something goes wrong and you get module bricked, you have to connect to the car using the vehicle profile that was created before you updated the module. If you removed the profile or didn't create it, please contact Support Team and provide your debug information, so we could recover the vehicle profile for you.
tungsten81
Posts: 19
Joined: Mon Jan 21, 2019 8:52 pm
Vehicle: Ford Fiesta ST 1.5 Dragon MY19

Re: APIM Module Firmware Update option missing

Post by tungsten81 »

Srooney1989 wrote: Mon Apr 10, 2023 12:09 pm If I was not using 2.4.6 at the time of the brickening, but was using 2.3.x, could that be why it is not showing the option?
Yes, FORScan 2.3.x doesn't support module firmware updates, so it won't show any menu options for these.
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