DPF Regen failed after 600 sec Ford CMax 2.0 TDCI

[d0ORk]

Hi there, I just wanted to do a regen because of a P2002 CEL.
I already filled the additive tank (which was quite empty, I could refill about 2l).
Before this I deleted the P2002 off the ECU but it came up again.
The regen works fine until it says 'Turn off ignition' and then 'Turn on and idle'.
I'm getting this... I can hit 'OK' for a 1000 times, it won't go away (see screenshot).
So I had to abort it... any hints?

Regards

[fred08155]

Just to be sure... did you try what it says... Turn on and idle?
After turning on the motor just nothing happens?

[d0ORk]

Surely I did what it said, the Problem is that the message won't go away and it won't continue with the process, because the message won't go away.

I'm getting this... I can hit 'OK' for a 1000 times, it won't go away (see screenshot).

[FORScan]

The regen works fine until it says 'Turn off ignition' and then 'Turn on and idle'.
I'm getting this... I can hit 'OK' for a 1000 times, it won't go away (see screenshot).

Are you sure you did what FORScan asked for? The problem you describe is possible if (after the warning is displayed and you pressed ok) RPM are less than 500 or greater than 1200.

[d0ORk]

I 'solved' the problem.
After Forscan saying 'Turn ignition off' i did NOT turn it off and could pass the regeneration process
When turning off (as forscan says), it won't finish the process.

Regards

[FORScan]

Can you please send us internal FORScan logs for analysing of this problem? Instruction can be found on the Contact Us page.