mikeluscher159 wrote: Sun May 25, 2025 1:17 amI just ordered an FS USB on Amazon on 5/24/25 here in the US, will I likely get a new (updated) unit or an older problematic unit?Vgatemall wrote: Sat May 03, 2025 6:46 amxcd wrote: Fri May 02, 2025 11:42 am
Do you have an information on how to identify a fixed vs old cable, do they look exactly the same, the boxes seem the same? Do amazon/Aliexpress have the fixed or broken ones.
Thanks
The packaging of the new and old products is currently the same. We will differentiate the products based on market and customer feedback. The old equipment is only incompatible with USB interfaces on some computers. Both devices have the same functions. If you have purchased the old equipment and encounter compatibility issues on your computer, you can contact support@vgate.com.cn and tell us your computer model. We can replace it for you for free.
Amazon's inventory is already all up-to-date with the latest devices, so if you purchased your device from the official Vgate store, then you're getting the latest device.

