At this moment we have this problem with FORScan v2.3.29 - several anti-virus software throw alerts for it, including Microsoft WIndows Defender. We have submitted the false positive to Microsoft and Bitdefender. Microsoft have already updated their database, so false positive should gone in the next update. They recommend to clear Defnder cache this way:
Bitdefender promised to check the file and update DB in next 72 hours.We have removed the detection. Please follow the steps below to clear cached detection and obtain the latest malware definitions.
1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”
3. Run "MpCmdRun.exe -SignatureUpdate"
Alternatively, the latest definition is available for download here: https://www.microsoft.com/en-us/wdsi/definitions
Update 2025-12-17:
Windows Defender flags the latest FORScan release (v2.3.68) as a Potentially Unwanted Application (PUA:Win32/Packunwan) — whatever that means. We have already submitted a false positive report to Microsoft twice, with no luck. This is strange because it used to work fine. It now seems these reports are checked by an AI instead of a human engineer, which makes the process futile. It appears we will have to change the binary and license the 3rd-party protector we currently use, as it has been unsupported for years and we're unable to modify it.
Here is the instruction from the user fordsmax471 (original post):
fordsmax471 wrote: Tue Dec 01, 2020 5:37 pmHow to prevent Windows Defender from scanning FORScan program and files
1. Open Windows Defender Security Center.
2. Click Virus & threat protection.
3. Click the Virus & threat protection option.
4. Under "Exclusions," click the Add or remove exclusions option.
5. Click the Add an exclusion button.
6. Select the content you want to exclude from Windows Defender Antivirus, such as:
7. File — Excludes only one file per exclusion. C:\Program Files (x86)\FORScan\FORScan.exe
8. Process — Excludes background processes by name. C:\Program Files (x86)\FORScan\FORScan.exe
Allow FORScan through defender firewall
1. Open Windows Security.
2. Click on Firewall & network protection.
3. Click the Allow an app through firewall link.
4. Click the Change settings button.
5. Click the Allow another app button to locate the application you want to allow. C:\Program Files (x86)\FORScan\FORScan.exe
6. Select the which type of networks an app can access the network:
7. Private — Allows the app access to the network at home or work.
8. Public — Allows the app access to the network at a public place, such as on a coffee shop.
9. Click the OK button.
Now FORScan works very stable![]()