OBDLink MX BlueTooth won't connect to Win7 laptop

[erniescar]

Hello, hopefully someone can help me figure this out. I just purchased the OBDLink MX Bluetooth and cannot get it to connect to Forscan on my laptop, I get the "No ELM found, check connection and try again" message. I have the MX paired to the pc and it is listed in Devices and Printers. I have tried changing the connection type to Auto, Com and Bluetooth, nothing seems to work. The MX is plugged into a 2005 Ford Escape that is having the random security alarm issue so I'm trying to figure out which door is causing the random alarms. I have had the MX paired with my android phone so I know the MX is working. Any ideas? TIA

1.png (37.87 KiB) Viewed 5301 times

Windows 7 laptop, OBDLink MX Bluetooth, Forscan 2.3.3

[erniescar]

2.png (130.96 KiB) Viewed 5297 times

3.png (23.99 KiB) Viewed 5297 times

4.png (25.96 KiB) Viewed 5297 times

5.png (21.46 KiB) Viewed 5297 times

[ClockWorK]

There are no COM ports listed?

Make sure you can connect to the OBD Link MX BT comm port outside of FORScan. You may need to add an outgoing serial port to establish the connection.

Are there any services listed in the Services tab?